Frequently asked questions
Everything you might want to know about hiring our ice cream vans — pricing, booking, allergies, weddings, school fetes, locations and more.
General questions
Pricing depends on event size, location, date, and the flavour range you choose. Most weddings and corporate events fall in a flat-fee bracket; school fetes can opt for a flat fee or profit-share arrangement. Send us your details and we'll come back with a tailored quote within 4 business hours.
For weddings and peak summer dates, 6 months ahead is ideal. For most other events, 4 to 6 weeks notice usually secures your preferred date. Last-minute bookings are sometimes possible — just call us to check availability.
Every booking includes the van, our trained staff, all serving equipment, full set-up and pack-down, council permits and certificates on the day, plus a curated flavour range with vegan / gluten-free / dairy-free / nut-free options.
The van itself is fully self-contained and can serve from inside the body, so light rain is no problem. For severe weather we work with you on a wet-weather plan: relocating to a covered area, or rescheduling at no penalty if we have enough notice.
A single van comfortably serves 25 to 250+ guests over a typical event window. For larger events (250+) we can adjust the number of staff, flavour range, and serving time so queues stay short. Tell us your guest count and we'll match the right setup.
Each van carries 8+ rotating flavours including Butter Caramel, Belgian Chocolate, Honey Salted Almond, Passionfruit Cheesecake, Turkish Delight, Macadamia, Turmeric & Orange, and Limoncello. We can also tailor the flavour list to suit your event.
Allergies & dietary requirements
Yes. Every van carries vegan and dairy-free options alongside our standard soft-serve. Just let us know how many guests need vegan / dairy-free options when you book and we'll bring enough supply.
Our ice creams are gluten-free. We also carry gluten-free cones in addition to standard waffle cones, so guests with coeliac disease or gluten sensitivity can enjoy the full experience.
We carry nut-free flavours and can run a nut-free service if your guest list includes anyone with severe nut allergies. Mention this on your enquiry form so we can plan the flavour range accordingly.
Yes — our trained food handlers follow strict serving protocols to keep allergen flavours separate, and we sanitise scoops and serving surfaces between flavours. We bring all the relevant food-safety paperwork to every event.
Booking & payment
Click "Get a Quote" anywhere on the site or call us directly on 0433 145 531. Tell us your event date, location, guest count and event type, and we'll send you a tailored quote within 4 business hours.
For confirmed bookings we typically take a small deposit to lock in your date, with the balance payable closer to the event. The exact terms are spelled out in your tailored quote.
Yes — guest count, flavour selections and timing details can usually be adjusted up to a couple of weeks before the event. Just contact us and we'll update everything for you.
Direct bank transfer (EFT) is most common. We can also accept card payments for some events. Your quote will list the available methods.
On the day
Set-up is typically 20–30 minutes before service starts. Pack-down is similar at the end. We'll arrive early so we're fully ready before your first guest is served.
A standard parking space is enough for the van itself, plus a couple of metres around it for queueing. We'll confirm site access with you when you book.
Our vans are self-sufficient — we bring our own power supply, so you don't need to provide an outlet. Just confirm where we can park.
The van itself is a full vehicle and parks outside. For indoor or limited-access venues we can also offer a portable cart-style setup — ask us when you enquire.
Safety, licensing & trust
Yes — every van is fully licensed and council approved across South-East Queensland. We bring all the relevant permits and food-safety certificates to every event.
Yes. All our staff hold current Working With Children Checks (Blue Cards), are trained food handlers, and hold medical-fitness certifications.
Yes, we hold public liability insurance suitable for events at private and public venues. Certificates of currency can be supplied to your venue on request.
10+ years in the mobile dessert industry across South-East Queensland — weddings, school fetes, corporate events, kids' parties, festivals and more.
Weddings
All three. Many couples have us at the cocktail hour as a guest experience between the ceremony and reception, or as a late-night dessert at the reception. Tell us your run-sheet and we'll fit in.
Yes — we have both vintage and modern vans available. The vintage van is a popular choice for outdoor and rustic-styled weddings.
A typical wedding service is 1.5–3 hours of active serving. We can stay longer for larger guest counts or extended celebrations — your quote will outline the time included.
Absolutely — our vintage van photographs beautifully and many couples build photo moments around it. Let us know if your photographer needs a specific window.
Corporate events
Yes. We regularly serve at staff appreciation days, end-of-year parties, brand activations, product launches, and mid-week treats. We can serve from your office car park, building forecourt, or any agreed venue.
Yes — we issue ABN-compliant tax invoices for all corporate bookings, suitable for expense claim or accounts payable.
Yes. We can co-ordinate flavour names, signage placement and serving cups with your brand for activations and promotional events. Talk to us about your concept.
Yes — we serve across Brisbane CBD, Fortitude Valley, South Brisbane and surrounding business districts. We'll confirm site access and parking when you book.
School fetes & fairs
Yes — for school fetes and fundraisers we offer either a flat fee or a profit-share arrangement. Profit-share lets the school keep a portion of every cone sold, which works well for larger fete crowds.
It depends on attendance, weather, and the flavour range. We've seen successful school fetes raise meaningful amounts with profit-share. Tell us your expected crowd size and we'll project realistic numbers.
Yes — council permits, food-handler certificates, public liability insurance, Working With Children Checks for all staff, and medical-fitness certifications. We bring copies on the day.
Typical school-fete services run 3–6 hours of active serving. Some fetes have us stay all afternoon. Your quote will spell out exactly what's included.
Birthday parties
Yes — we regularly serve at home parties. We need a flat parking spot or driveway and a metre or two of clear space around the van for queueing.
Most kids' parties run 1–2 hours of active serving, scheduled to coincide with cake time or a dedicated dessert window. Adjust to suit your timeline.
We can cater from 25 guests upwards. For smaller intimate events, get in touch and we'll see what works for your budget.
Yes — every staff member holds a current Working With Children Check (Blue Card), is a trained food handler, and is medical-fitness certified.
Festivals & markets
Yes — we serve at festivals, markets, and community events that run across multiple days. We'll work with your event organiser on stallholder requirements, scheduling, and food-safety paperwork.
Two-staff service can move a soft-serve queue at roughly 60–80 cones per hour depending on flavour and topping complexity. We can scale staff to match expected demand.
Site arrangements vary by festival. Some events charge stallholders a fee; for others we partner directly with the organiser. We'll discuss site fees and licensing during the quoting process.
Christmas parties
Limited availability over the Christmas–New Year period. Office Christmas parties in November and December book out fast — get your enquiry in early.
Yes. Soft-serve served fresh from the van handles Brisbane summers well. We bring the right equipment and pace serving to keep up with hot-weather demand.
Sports days & carnivals
Yes — sports days, swimming carnivals, fun runs, and community sporting events are some of our most-booked event types. We'll match staff and flavour range to expected crowd size.
Typical service is 2–4 hours during the busiest part of the carnival. We can also schedule around lunch breaks or finish-line celebrations.
School fairs
They're very similar — both are school community events with food, stalls and activities. We treat them identically: profit-share or flat fee, full council and insurance paperwork, and food-safety compliance.
Yes. We need a flat parking spot near a path or footpath, ideally close to where queues will form. Most school grounds work fine — we'll confirm with the office.
Service area & travel
Brisbane, Ipswich, Logan, Gold Coast, Redland, Moreton Bay, Spring Mountain (our HQ), and the Sunshine Coast. We cover the broader South-East Queensland region.
Travel within our core service area is included. For events further afield (Sunshine Coast, regional Queensland), we may include a travel fee — your tailored quote will spell out any travel components.
For larger events we can travel further afield. Get in touch and tell us your location — we'll let you know what's feasible.
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Tell us about your event in 60 seconds. We'll come back with a tailored quote — no spam, no pressure.
- ✓ Tailored to your guest count, location and date
- ✓ Includes set-up, service, and pack-down
- ✓ Vegan, gluten-free, dairy-free options included
- ✓ All council permits and certificates on the day